Four Sigmatic
Four Sigmatic

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Membership

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Articles

How do I become a member?

We're so excited that you're interested in our free membership! To set up your subscription, you'll just add the products you'd like to your cart by selecting the Subscribe & Save option on the product page. It's as simple as that! For example, if yo

How do I log in and manage my subscription?

For the US and Canada: Log into your Member account portal from our US website here.  Click here to learn more about how to navigate your US Membership subscription. For International: Log into your Member account portal from our international websit

Can I change the frequency of my shipments after my initial order?

Once logged into your Member Portal, scroll down to view the option to edit your Order Frequency. There's also a calendar option where you can choose to schedule your shipment for any date in the next 90 days.    Not finding what you’re looking for

Can I use additional discounts on my subscription orders?

With the exception of product review discounts, additional coupon codes are valid on the first subscription order only.  We do have several large sales per year where we offer additional discounts on subscription orders during the sale period.     No

Will I receive free shipping?

US subscription orders over $59 will ship for free. All Canadian subscription orders over $100 ship for free. All other international orders over €100 ship for free. We suggest placing larger Membership orders at a longer order frequency (60 day

Can the products within my subscription vary or do I need to keep them the same with each order?

Members can pause, swap, skip or remove products at any time from within the Member account portal.   Not finding what you’re looking for? Please feel free to reach out to our Membership Concierge Team at [email protected] or (213) 699-4616

How long is shipping for Membership orders?

All orders are typically processed and shipped within 24-48 hours.   United States: Our average shipping time within the United States is 3-5 business days.  Canada: Our average shipping time within Canada is around 10-15 business days. International

Do I have to pay customs fees for my Membership orders?

Customs fees may apply to any subscription orders shipped outside of the US. We are not able to predict or prevent these fees, unfortunately. Read more about our policy here.   Not finding what you’re looking for? Please feel free to reach out to our

What currency is my Membership product pricing in?

All product prices on our US website are listed in USD. All product prices on our International website are listed in Euros.   Not finding what you’re looking for? Please feel free to reach out to our Membership Concierge Team at [email protected]

Can I join the Membership if I live outside of the US?

The Membership is available within the US and Canada from our US website here. We also offer our Membership to countries outside of the US and Canada from our international website here.    Not finding what you’re looking for? Please feel free to rea

How do I cancel my subscription?

You can cancel your subscription at any time from within your Member account portal.   Not finding what you’re looking for? Please feel free to reach out to our Membership Concierge Team at [email protected] or (213) 699-4616 and we’d be ha