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We're here to help! Please contact our team at support@foursigmatic.com. We are currently experiencing a high volume of inquiries. Please allow 24-48 hours for a response. We sincerely appreciate your patience!

We're available Monday - Friday, 9:00 am to 5:00pm PDT.  

You can expect a response within 24-48 hours.

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Quality Promise

Four Sigmatic

<span id="isPasted" style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We&#x2019;re a small team of 4 working as hard as we can to provide personalized support and drinking as much lion&apos;s mane &#x1F344; as we can to respond ASAP. <span style="color: rgb(34, 34, 34); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We also have a new team member, Sigi who is an AI agent working along side our team of wonderful human agents - if Sigi responds, and you would prefer to speak to an agent - let them know and they will hand your ticket over to a human!&#xA0;DUE TO A HIGH VOLUME OF INQUIRIES PLEASE NOTE CURRENT ESTIMATED RESPONSE TIMES BELOWEMAIL: You can email us anytime to receive customer support: <a target="_blank" rel="noopener noreferrer" data-fr-linked="true" href="mailto:support@foursigmatic.com">support@foursigmatic.com</a>. Current estimated response time is within&#xA0;48-60 hours<style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'} span.s1 {color: #dca10d}
</style>PHONE: You can call us at +1(213)-699-4616. Current estimated response time is within 48-60 hoursCHAT: Our chat function is currently limited to the teams capacity. Please know we are doing everything we can to make this function available to you as soon as possible!&#xA0;

We are here to help Monday - Friday 9 am-5 pm PST!
EMAIL: You can email us anytime to receive customer support: support@foursigmatic.com.  We do our best to respond within 24-48 hours!
MUSHROOM MEMBERSHIP: You can email us anytime to receive customer

Customer Support

Do you have a refer-a-friend program? How does it work?

Where can I find the products near me?

How many mushrooms can I take in a day? Can I combine mushrooms?

Do you offer samples?

Can I take these products while pregnant or nursing?

Where can I find the ingredients and nutritional breakdown for each of your products?

What is the difference between all of your bagged coffees?

How do your coffees compare to regular coffee?

Do your coffee products contain real coffee?

What is the difference between the Organic Coffees and Organic Elixirs?

What is the difference between an Organic Elixir and an Organic Blend?

What is an Organic Elixir?

Do you have a decaf organic coffee?

What coffee makers/brewers can I use?

How do I prepare your Organic Coffees?

Do you offer a whole bean option?

Frequently Asked Questions

US and Canada Shipping Rates and Times

International Shipping Rates and Time

How do I track my order?

How do I cancel an order?

Returns & Refunds

Customs Fees and VAT Charges

Where can I buy these products? Do you have resellers / distributors?

Discount Codes

What countries do you ship to?

How do I reset my password?

I can't log into my account, what do I do?

Ordering + Shipping

Do you test your coffee for mold/mycotoxins?

What is Prop 65?

Are your products vegan and gluten free?

Common allergen information

Can I consume these products while pregnant or breastfeeding?

Can children have these products?

Could I have an allergic reaction?

Mushroom Safety

What are functional mushrooms?

Where can I learn more about mushrooms?

What is extraction?

Are functional mushrooms legal?

Mushroom Science

How many mushrooms can I take in each day? Can I combine mushrooms?

Do these products contain psilocybin / will they make me hallucinate?

Are the products certified organic?

Do you use fruiting body or mycelium in your products?

Are your products kosher?

What is the shelf life of your products?

How much caffeine is in your products?

Which products are sweetened/unsweetened?

What kind of Stevia do you use?

Are the canisters filled to the top?

Product Information

Contact Us

The Shroom Room

Becoming an Affiliate

PR / Press inquiries

Where can I find your brand materials and logos?

Affiliate / PR / Partnerships

Becoming a reseller - United States

Becoming a reseller - Canada

Becoming a reseller - Europe/International

Want to become a reseller?

Product Donation + Event Samples

Influencer Collaboration

Social Media Inquiries

Contact UsUpdated 14 days ago