Subscription
How do I become a subscriber?
We're so excited that you're interested in our free membership! To set up your subscription, you'll just add the products you'd like to your cart by selecting the Subscribe & Save option on the product page. It's as simple as that! For example, if yo
How do I log in and manage my subscription?
For the US and Canada: Log into your Member account portal from our US website here. Click here to learn more about how to navigate your US Membership subscription. For International: Log into your Member account portal from our international websit
Can I change the frequency of my shipments after my initial order?
Once logged into your Member Portal, scroll down to view the option to edit your Order Frequency. There's also a calendar option where you can choose to schedule your shipment for any date in the next 90 days. Not finding what you’re looking for
Will I receive free shipping?
US subscription orders over $59 will ship for free. All Canadian subscription orders over $100 ship for free. All other international orders over €100 ship for free. We suggest placing larger Membership orders at a longer order frequency (60 day
Can the products within my subscription vary or do I need to keep them the same with each order?
Members can pause, swap, skip or remove products at any time from within the Member account portal. Not finding what you’re looking for? Please feel free to reach out to our Membership Concierge Team at [email protected] or (213) 699-4616
How do I cancel my subscription?
You can cancel your subscription at any time from within your Member account portal. Not finding what you’re looking for? Please feel free to reach out to our Membership Concierge Team at [email protected] or (213) 699-4616 and we’d be ha